Orchids
Shipping policy
Store Pickup
Select if you reside near our premises in Somerset West, know someone who can collect on your behalf or you opt to use your own courier. Please note, once collected no claims for damages or otherwise will be entertained.
If you opted for the PICKUP option rather then delivery, and you have failed to collect your order within the 30 day period then this order will be considered abandoned and the goods will be restocked. There is no refund or voucher issued for abandoned orders
Courier delivery
We offer a no risk shipping policy. If your order arrives damaged simply send us a photo and we will send you a replacement at our cost. If this is not possible you will receive a full refund.
For more information please see our FAQ' page.
